Frequently Asked Questions
In which industry sectors are the products mainly applied?
Our products are widely used in various industries, such as new energy power generation (solar, wind) supporting energy storage, industrial and commercial energy storage, household energy storage, grid peak shaving and frequency modulation, and electric vehicle charging and swapping stations.
What after-sales services are provided?
We provide comprehensive after-sales services, including energy storage system technical support, product maintenance and repair, and technical training. Our professional team responds promptly to solve technical problems during operation.
Are customization services available?
Absolutely. We have a professional energy storage customization team. According to project requirements such as capacity, application scenarios, and functional needs, we provide one-stop customization covering design, prototype development, and mass production.
Do the products meet international standards?
Yes, we attach great importance to quality and compliance. Our energy storage products have passed multiple international certifications, such as IEC, UL, and CE, and are produced in strict accordance with international industry standards.
What is the lead time for products?
For standard household systems or small-capacity modules, the delivery period is 2-4 weeks. For large-scale customized industrial and commercial projects, the period may be extended based on project complexity.
What are the core business focus areas?
The focus is on energy storage and new energy fields, including R&D, manufacturing, and sales of battery modules, BMS (Battery Management Systems), and energy storage inverters, providing integrated energy solutions.